Everything your heating system needs.

Emergency repairs, annual servicing, new installations, and maintenance plans — delivered by engineers who've been doing this for 20 years.

Our Services

Emergency Boiler Repairs

Your heating's broken. We'll fix it.

We provide 24/7/365 emergency callout service across the South West. When your boiler breaks down on a Sunday evening or your heating fails on Christmas Day, we answer the phone.

Our engineers are based regionally from Bristol to Penzance, which means faster response times. We carry common parts and have access to suppliers across the region.

Why Choose Us:
12,000+ jobs completed in 2024
Same-day or next-day service
Worked with major UK insurers
Local engineers
80% first-visit fix rate
PLC-backed business
How it works:
1. Call us — we answer evenings, weekends, holidays
2. We'll assess the problem over the phone if possible
3. Engineer dispatched to your area
4. Problem diagnosed and fixed where possible
5. Clear explanation of work completed

Boiler Servicing

Keep your boiler running efficiently and safely.

Annual boiler servicing isn't just good practice. It's often required to maintain manufacturer warranties and keep your home insurance valid.

You'll get a clear service report and honest advice about any issues found. If your boiler needs attention beyond standard servicing, we'll explain what's needed and why.

Our engineers complete thorough servicing that checks:
Combustion and efficiency
Safety controls and gas pressure
Heat exchanger condition
Flue and ventilation
All key components
Why service annually:
Maintains efficiency (saves money)
Catches problems before they become breakdowns
Keeps manufacturer warranty valid
Ensures safe operation
Required by most home insurance policies

Boiler Installations

New boiler needed? We'll get it right.

Whether your old boiler has finally given up or you're upgrading to a more efficient system, we'll assess your home, recommend the right solution, and install it properly.

No high-pressure sales. No unnecessary upgrades. Just honest advice about what your home needs.

What we install:
Combination boilers (combi)
System boilers
Regular boilers
Like-for-like replacements
System upgrades
Our process:
1. Free home survey (understand your property & needs)
2. Clear recommendation with transparent pricing
3. Installation scheduled at your convenience
4. Professional installation by experienced engineers
5. Full system check and handover
6. Manufacturer warranty registration

Maintenance Plans

Year-round peace of mind.

Our maintenance plans cover your annual service and give you priority access when something goes wrong.

One payment covers your entire year. No surprise bills for your annual service, and you're first in the queue if your heating fails.

Plans available:
Swes Care
£15.99 per month
Swes Care Landlord
£18.99 per month
Swes Care Service
£8.99 per month
What's included:
24/7 support
Parts and labour covered
Heat exchanger condition
Payment by monthly direct debit

Pricing

Clear, straightforward pricing designed to fit your needs— no hidden fees, no surprises.
Boiler Repair
Initial visit. Any required parts will be in addition to the labour rates.
£72 per hour
Servicing
Boilers & gas fires (per appliance).
Additional appliances can be serviced for an additional £36 per appliance.
£72
Landlord Gas Safety Checks
Up to 3 appliances. Further appliances can be safety checked for an additional £15 per appliance.
£78
Gas Safety Check & Annual Service
Up to 3 appliances. Further appliances
can be safety checked for an additional
£15 per appliance.
£78

Why Choose SWHS

In an industry where standards vary, we're the ones you can rely on.

20 years of doing it properly.

We've been serving homes across the South West since 2005. We're not going anywhere.

We Answer the Phone

Evenings, weekends, holidays. If your heating's broken, we're here.

Award-Winning Service

2024 Runner-Up for the Total Excellence in Quality Award (Domestic & General - national recognition based purely on customer feedback.

Same Engineers, Year After Year

Our engineers cover regional areas. You'll likely get the same engineer back year after year. Customers know them by name.

Battle-Tested Experience

We've been doing this for 20 years. Through supplier disputes, business challenges, and industry changes - we're still here, still delivering.

Tier 1 Contractor

Trusted by major insurance companies including Home Serve, AXA, and Domestic & General. We meet institutional service levels while maintaining personal touch.

Serving Bristol to Penzance.

We cover the South West with engineers based throughout the region. That means faster response times and engineers who understand local housing.

Engineers Who Know Your Area

Our team is spread across the South West — so when you call, the engineer who arrives is already familiar with your area, housing stock, and heating systems.

Fast, Reliable Response Times

Because we’re local, we reach you faster. Whether it’s a planned visit or an emergency callout, we minimise downtime and get your heating back on quickly.

Trusted Across the Region

From Bristol to Penzance, homeowners rely on us year after year. You’ll often see the same engineer again — someone who knows your home and gets the job done properly.