Year-round peace of mind.
One payment covers your annual service and gives you priority when something goes wrong.
Why Join
Our maintenance plan takes care of it for you. We'll contact you when your service is due, and you're covered for the year.
Annual Service Included
Your boiler service is covered (saves you £). We'll contact you when it's due.
Priority Emergency Callouts
If your heating fails, you're first in the queue. No waiting behind non-members.
Peace of Mind
One payment covers the whole year. No surprise bills for your annual service.
Easy Payment
Pay monthly by direct debit via GoCardless. Spread the cost across the year.
Our Plans
Frequently asked questions
Find the information you're looking for.
What is an SWHS Care Plan?
An SWHS Care Plan is our comprehensive boiler care and maintenance package designed to keep your heating and hot water running reliably all year round. It includes regular servicing and access to our team of qualified engineers when you need support.
When does my boiler cover start?
Your cover begins when we receive your first successful payment and the initial inspection of your system has been completed. Until both are done, emergency and breakdown cover are not active.
Are replacement boilers covered?
No — standard plans do not include full boiler replacement. If a system is unrepairable or unsafe, replacement is not covered under standard care plans, though alternative options may be discussed with you.
Can I cancel my Care Plan?
Yes — you have a right to cancel within 14 days for a full refund, unless work has been completed. After 14 days, you can still cancel with a refund for unused time, minus the cost of any work completed.
Do you repair all types of boilers?
Yes — our based engineers are experienced in repairing and servicing most boiler makes and models. We also carry a wide range of spare parts on our vans to maximise first-visit fixes.